Adding credit card details


(Sib) #1

I just received the following email:

Your Basic Membership (Yearly) subscription renews in one week, but we don’t have a credit card for your account. To keep your subscription active, please add a credit card:

https://smartermarx.memberful.com/account/credit_card/edit/

Could somebody confirm this is genuine, please?
Is there some way of adding a credit card via the site itself (say, via the profile page)?

On an entirely different subject, how can I change my username?

Thanks in advance!


(Anthony Waichulis) #2

Thank you for checking here first Sib! I will tag @LWaichulis here so that she may verify the message and walk you through changing the username as well. She will be in touch here shortly.

Best wishes,

Anthony


(Leah Waichulis) #3

Hi Sib,

Yes, that email and link is genuine. There isn’t a way to enter payment info directly in the Smartermarx site. We pay for a separate secure service to handle membership payments.

I’ll look into changing your username. Let me know if you have any additional questions.

Hope you’re having a great day!


(Leah Waichulis) #4

Hi again Sib,

Here is how to change your username:

  1. Click on the circle icon in the upper right-hand corner
  2. Click on the gear icon to navigate to your preferences
  3. Click the pencil next to your user name to change it
  4. Make your changes and click on the ‘change’ button to save

Let me know if you have any issues. :slight_smile:


(Sib) #5

Hello Leah,
Thanks for the response.

Credit card details now added!
I don’t post much, but I very much enjoy being part of this forum.

I look forward to another year of information and inspiration.

Simon


(Sib) #6

With regard to changing my username:

I can only see a pencil under the “profile picture” section.
There are no pencils under either the “username” or “name” sections.

Simon


(Leah Waichulis) #7

Hi Simon,

You’re welcome. I’m very glad to hear that you are enjoying it! :purple_heart:


(Leah Waichulis) #8

I’ve looked into changing user names. Apparently only Admins can edit them. I would be happy to change it for you. Reply or message me the name would you like to use. :slight_smile: